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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Randy G Wheeler W4WRG

Randy G Wheeler W4WRG

May 8, 2026

5  out of  5
rating by Randy G Wheeler W4WRG
"I worked with Jessica today and only called to ask a question about a text I received. Glad I did because the she helped me out. It’s not that she asked me a hundred questions. She just simply helped me save some money on my account which anyone and everyone could always save here and there. She was not rude, pushy, and didn’t try to sell me anything extra outside of just simple questions about my car insurance and possible life coverage that I may want or don’t want. I think State Farm has a great agent working for them and maybe some people may learn a few things about phone adequacy from this young lady. Thank you very much and I hope you have a great afternoon and weekend."
We responded:
"Hi Randy, thank you for the great 5-star review! We’re so glad you reached out with your question and that Jessica was able to help you sort through the text and find ways to save on your account. We also appreciate your kind words about her being helpful, respectful, and focused on your coverage needs without any unnecessary pressure. Thanks again, and we hope you have a wonderful afternoon and weekend! 😊"
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Judi Pannell

May 8, 2026

5  out of  5
rating by Judi Pannell
"Absolutely stellar customer service from Sarah Kozar at Jessica Scallan, State Farm Insurance Agency!! She is very friendly, knowledgeable and willing to work with you on your time schedule. She straightened out everything on our auto policies, made sure we had the coverage and documents we needed in a very timely fashion. Give her a call......you'll be glad you did !!!"
We responded:
"Hi Judi, thank you for the wonderful 5-star review! We’re so glad Sarah Kozar at Jessica Scallan Insurance Agency was able to help you with your auto policies, make sure you had the right coverage and documents, and provide such friendly, knowledgeable service. Your recommendation means a lot to us. Give us a call anytime! 😊"
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AND

April 24, 2026

5  out of  5
rating by AND
"Excellent customer service and worked with me to get us the best rate with great coverage! Dawn was professional and very helpful!"
We responded:
"Thanks for the wonderful review! We’re so glad Dawn was able to help you find the best rate with great coverage, and that you felt well taken care of throughout the process. We truly appreciate your business and your kind words."
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HM

April 19, 2026

5  out of  5
rating by HM
"Alisha got us better coverage at a better rate and informed us of all our options! No pressure, no overselling. Jessica Scallan’s office has been an invaluable resource to our family for retirement planning and insurance. 10/10 would recommend."
We responded:
"Hi HM! Thank you so much for the 5-star review! We really appreciate you taking the time to share your experience.We’re glad Alisha was able to help you get better coverage at a better rate, and that you felt informed and never pressured. We’re also happy Jessica Scallan’s office has been a helpful resource for your family’s retirement planning and insurance needs."
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Shirley Powell

April 16, 2026

5  out of  5
rating by Shirley Powell
"I have always had great service with your Agency. Have had State Farm Ins for 40+ years. Have checked prices with other companies, but no one can come close to your prices because of long gevity."
We responded:
"Hi Shirley, Thank you so much for the 5-star review! We’re really glad to hear you’ve had great service with our agency for 40+ years and that you’re getting such a great price. We truly appreciate your loyalty and the trust you’ve placed in us.If there’s ever anything you need, we’re always here to help."
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Leslie Austin

April 9, 2026

5  out of  5
rating by Leslie Austin
"Was very helpful and a joy to start a professional relationship with my insurance team at Jessica’s office. Thanks to Alicia for helping me with savings"
We responded:
"Hi Leslie! Thank you so much for the 5-star review! We’re thrilled to hear that you found our pricing reasonable and that Alisha helped you with savings. We truly appreciate your kind words and are glad you had a great experience starting your professional relationship with our team. If you need anything along the way, we’re here to help!"
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Melanie Dees

April 8, 2026

5  out of  5
rating by Melanie Dees
"Alisha addressed all aspects of our needs. We are very pleased to have chosen State Farm for vehicle insurance needs!"
We responded:
"Hi Melanie, thanks for the great review! We’re glad you found our vehicle insurance reasonably priced. Let us know if you need anything else!"
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Jeremy Bondurant

April 8, 2026

5  out of  5
rating by Jeremy Bondurant
"Great person and quick service. Explained everything and went above and beyond."
We responded:
"Thanks so much for your 5-star review, Jeremy! We’re glad you felt taken care of. Our goal is to provide great value, fast service, and clear explanations every step of the way. We really appreciate your business!"
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Brian Herbert

April 6, 2026

5  out of  5
rating by Brian Herbert
"Absolutely fantastic group of people who are responsive and will get you a great rate! Highly recommend!!!!’"
We responded:
"Hi Brian, Thank you so much for your kind words and recommendation! We’re thrilled to hear that you had a great experience with our team and found a fantastic rate for your vehicle insurance. Providing responsive and helpful service is our top priority, and your feedback means a lot to us. If you ever need assistance again, don’t hesitate to reach out!"
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Gina Noble

March 31, 2026

5  out of  5
rating by Gina Noble
"State Farm offers more than Home, Auto and Life Insurance. My contact is Elise Cason, she has so much knowledge and experience about what State Farm offers. Elise will help anyone at any age figure out what they can afford or what is best for your needs. All calls are free and you will be surprised at your savings!!!"
We responded:
"Thank you for your thoughtful review, Gina! We’re glad to hear you found our pricing reasonable and that Elise was able to share her knowledge and help you explore what State Farm offers. We truly appreciate you trusting us with your auto and life insurance needs!"
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Daynan Sharp

March 31, 2026

5  out of  5
rating by Daynan Sharp
"Elise has given me amazing service and has always found the best coverage and deals for me !"
We responded:
"Hi Daynan, thanks for the great review! Elise is awesome at finding the best coverage and deals, and I’m glad she could help you out. We’re always here if you need anything else!"
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Blake Cason

March 31, 2026

5  out of  5
rating by Blake Cason
"Quick and responsive. Able to answer any questions I have. Elise has been so helpful."
We responded:
"Thanks so much for the great feedback! I’m glad Elise could be quick and helpful with your questions. We're always here if you need anything else!"
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Jeremy Darling

March 30, 2026

5  out of  5
rating by Jeremy Darling
"Alisha Feazel helped me with my truck, motorcycle, and baot insurance. She was wonderful to work with. Not only did she save me money, she got me better coverage all around. Highly recommend working with Alisha for all of your insurance needs."
We responded:
"Thank you so much for your fantastic review, Jeremy! We're delighted to hear that Alisha was able to save you money while securing better coverage for your truck, motorcycle, and boat. Your recommendation means a lot to us, and we’re always here to help with any of your insurance needs. Thanks again for choosing us!"
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Patty Bevilacqua

March 30, 2026

5  out of  5
rating by Patty Bevilacqua
"I had a great experience. Dawn was professional and explained everything to me. She was a joy to deal wth."
We responded:
"Thank you so much for your kind words, Patty! We're thrilled to hear that Dawn provided you with professional and clear guidance. It's wonderful to know you had a great experience with us. We appreciate your business and look forward to assisting you again in the future!"
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Cain Baker

March 28, 2026

5  out of  5
rating by Cain Baker
"Dawn is great! She's explained things easily on the boat quotes we've requested. She's been very patient with me taking my time reviewing them :)"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Dawn has been patient and clear in explaining your boat insurance quotes. Taking the time to review everything thoroughly is so important, and we're happy to support you every step of the way. Please don't hesitate to reach out if you have any more questions!"
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Ginny Wiggins

March 28, 2026

5  out of  5
rating by Ginny Wiggins
"Dawn has been awesome to work with on our homeowners insurance. She has answered all our questions and been available as we needed her. We have been very happy with this State Farm office since we moved here 2 years ago!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Dawn has provided you with excellent service and support for your homeowners insurance. It's wonderful to know that our team has made your experience positive since you moved here. We truly appreciate your trust and look forward to continuing to serve you!"
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Wes Bands

March 16, 2026

5  out of  5
rating by Wes Bands
"Super friendly very informative and very patient and professional 10/10 would recommend"
We responded:
"Thank you so much for your kind words, Wes! We're thrilled to hear that Alisha provided you with friendly, informative, and professional service. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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Patti Mader

March 12, 2026

5  out of  5
rating by Patti Mader
"I had such a great experience with Alisha! She was incredibly kind, patient, and took the time to walk me through all of my options. Not only did she make the process easy to understand, but she also helped me save a lot of money on my coverage. It’s rare to find someone who genuinely cares about helping their clients, and that’s exactly how she made me feel. If you’re looking for an insurance agent who is knowledgeable, honest, and truly looking out for your best interest, I highly recommend her. Thank you for going above and beyond!"
We responded:
"Hi Patti, Thank you so much for your wonderful review! We're thrilled to hear that Alisha provided you with such kind, patient, and knowledgeable service. It's great that she could help you understand your options and save money on your coverage. We truly appreciate your kind words and recommendation. If you ever need assistance in the future, we're here to help! Thanks again for choosing us!"
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Bre Maz Mom

March 4, 2026

5  out of  5
rating by Bre Maz Mom
"Elise was the best, she got my renters policy set up quickly and was very personable. I look forward to working with this agency for my insurance needs"
We responded:
"Thank you so much for your kind words, Bre Maz Mom! We're thrilled to hear that Elise provided you with quick and personable service while setting up your renters policy. We look forward to continuing to assist you with all your insurance needs. If you ever have any questions or need help, don’t hesitate to reach out!"
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Gem G

February 26, 2026

5  out of  5
rating by Gem G
"Elise Cason was absolutely amazing. So personable and helpful. Highly recommend anyone to work with her!!"
We responded:
"Thank you so much for your kind words, Gem! We're thrilled to hear that Elise provided you with such a personable and helpful experience. We truly appreciate your recommendation and look forward to assisting you with all your insurance needs in the future!"
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Kristin Milea

February 26, 2026

5  out of  5
rating by Kristin Milea
"Elise (Turtle) was AMAZING!!! She got me in and out so quick and saved me some money!!! Recommend this office and ask for Elise (Turtle).."
We responded:
"Thank you so much for your wonderful review, Kristin! We're thrilled to hear that Elise (Turtle) provided you with quick, affordable, and excellent service. We truly appreciate your recommendation and look forward to seeing you again soon!"
Profile photo of Tyler Lemmon

Tyler Lemmon

November 24, 2025

5  out of  5
rating by Tyler Lemmon
"Jessica and her team were not only a pleasure to do business with but also saved me money and were very professional."
We responded:
"Thank you!"
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Sha Vinson

November 19, 2025

5  out of  5
rating by Sha Vinson
"So grateful for this team and the excellent care, advice and service they have provided over the years as well as the most current transition in our lives. If you want to be treated like family for your insurance needs ~ don’t hesitate!"
We responded:
"Thank you so much for your wonderful review! We truly appreciate your kind words and your trust in our team over the years. It’s always our goal to make our clients feel like family and to support you through every transition. If you ever need anything or have questions, we’re always here for you. Thank you for choosing us for your insurance needs!"
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Cindy Milam

November 7, 2025

5  out of  5
rating by Cindy Milam
"I recently purchased a new vehicle, so I needed to switch my current insurance to the new vehicle. Tori made the process so easy. I was given the new pricing while I was on the phone. She sent the document through email for me to sign. I have recommended Jessica Scallan to all my friends as they have always done right by me. We have auto and home owners policies with them. Thank you for making insurance easy."
We responded:
"Thank you so much, Cindy, for your wonderful review! We’re thrilled to hear that Tori was able to make your vehicle insurance switch quick and easy. We appreciate your continued trust in Jessica Scallan and our team for both your auto and homeowner's policies. Your recommendations mean a lot to us, and we’re grateful for your support. If you ever need anything in the future, please don’t hesitate to reach out. Thank you for choosing us!"
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Chad Gott

October 30, 2025

5  out of  5
rating by Chad Gott
"Thank you for your help. You’re always looking out for us and making sure our needs are met. You are a joy to work with too!"
We responded:
"Thank you so much, Chad, for your kind words and positive review! We truly appreciate your trust in us and are always here to make sure your needs are taken care of. It’s a pleasure working with you, and we look forward to continuing to serve you in the future!"