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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sohail Rostami

Sohail Rostami

June 25, 2026

5  out of  5
rating by Sohail Rostami
"Sarah at State Farm has been absolutely amazing to work with. She is incredibly friendly, professional, and makes the entire process easy and stress free. She’s very knowledgeable, always helpful, and works quickly to handle anything that comes up. What stands out most is how she goes above and beyond to make sure everything is taken care of properly. It’s rare to find someone so dedicated and dependable. I highly recommend working with Sarah for any insurance needs."
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Lisa Davies

June 19, 2026

5  out of  5
rating by Lisa Davies
"Sarah Kozar was very friendly, knowledgeable, and provided outstanding customer service when my husband and I walked into her office. She was very patient, and went out of her way to thoroughly explain our policy to us. Thank you so much, Sarah, for your exceptional customer service!"
We responded:
"Hi Lisa! Thank you for the wonderful 5-star review. We’re so happy to hear that Sarah was friendly, knowledgeable, and patient while explaining your policy. We truly appreciate your kind words and are grateful you chose our office. Thanks again!"
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Chicken nugget Dip

June 19, 2026

5  out of  5
rating by Chicken nugget Dip
"The young lady at the desk actually saved me from changing my insurance to another place. She has been super friendly and helpful beyond the call of her duty I’m sure. I am glad she is a part of your team there at Jessica Scallan State Farm ins. Agency. She is definitely a benefit to have her. Sarah is definitely an asset. Thank you for the opportunity to give some feedback on the help of your employees."
We responded:
"Thank you so much for your 5-star review! We really appreciate you sharing your experience. We’re glad the team member at our desk was able to help you and save you from changing your insurance. Your kind words mean a lot. We’ll be sure to pass along your compliments to Sarah. Thanks again for supporting Jessica Scallan State Farm Insurance Agency!"
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Taylor Sebring

June 18, 2026

5  out of  5
rating by Taylor Sebring
"Sara was very helpful with my vehicle transition. Always happy to call my local Stare Farm!"
We responded:
"Hi Taylor! Thank you so much for the 5-star review. We’re thrilled to hear Sara was helpful during your vehicle transition and that you always feel happy working with your local State Farm team. We appreciate you!"
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Corinne Kite

June 17, 2026

5  out of  5
rating by Corinne Kite
"I recently switched from a local State Farm office to this one due to ongoing customer service issues. Since making the change, every interaction I’ve had with the team has been exceptional. My most recent experience was with Sam, who was incredibly pleasant to speak with and extremely helpful in addressing my inquiry. Sarah and Elise have also been extremely helpful.
If you are considering this location, I would highly recommend it!"
We responded:
"Hi Corinne! Thank you so much for the wonderful review! We’re thrilled to hear that switching to our office has made a positive difference for you and that you’ve had exceptional experiences with Sam, as well as Sarah and Elise. We truly appreciate your recommendation and look forward to continuing to help you."
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Eddie Palag

June 12, 2026

5  out of  5
rating by Eddie Palag
"My experience At Jessica Scallon State Farm has been amazing. I had the pleasure of working with Sarah Kozar ,Who was very sweet, professional and easy to work with.I love how she worked with my budget and gave me multiple options . My premium to start out with was reasonable, but she got it even lower and now I’m waiting on a homeowners quote from her as well. When all is said an done I will be doing life insurance as well. I say 10/10! I did not know how much they offered but now I know and will bring any and all my business to her"
We responded:
"Hi Eddie, thank you for the wonderful 5-star review! We’re so happy to hear your experience at Jessica Scallon State Farm was amazing, and that Sarah Kozar was professional, sweet, and helped you find options that fit your budget. We’re glad she was able to lower your premium and we look forward to helping with your homeowners quote and life insurance when you’re ready. We really appreciate your support and the “10/10” recommendation!"
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Sabrina Mead

June 12, 2026

5  out of  5
rating by Sabrina Mead
"Sara, was very helpful in solving my issue and concerns today."
We responded:
"Hi Sabrina, thank you for the 5-star review! We’re so glad Sara was able to help you resolve your issue and address your concerns today. We appreciate your support and hope to see you again soon!"
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Melanie Dees

June 10, 2026

5  out of  5
rating by Melanie Dees
"Alisha addressed all aspects of our needs. We are very pleased to have chosen State Farm for vehicle insurance needs!"
We responded:
"Hi Melanie, thanks for the great review! We’re glad you found our vehicle insurance reasonably priced. Let us know if you need anything else!"
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Theresa Warren

June 2, 2026

5  out of  5
rating by Theresa Warren
"I call this morning of 06/02/2026 around 10:52 and talk with mrs.shara she was very friendly, & listen
People on the other end of the phone might be going through something I said that to say this Thank you Mrs Shara I appreciate you enjoy the rest of your day ❤️"
We responded:
"Hi Theresa, thank you so much for your wonderful 5-star review! We’re thrilled to hear that you spoke with Mrs. Shara and that she was friendly and listened to you. ❤️We truly appreciate you taking the time to share your experience. Enjoy the rest of your day!"
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Bobby Held

June 2, 2026

5  out of  5
rating by Bobby Held
"My wife and I have multiple policies with this company, and every agent we work with at this location is always great to interact with. Would recommended 10/10 every time."
We responded:
"Hi Bobby, thank you so much for the 5-star review! We’re thrilled to hear that you and your wife have had consistently great experiences with the agents at this location. We truly appreciate your loyalty and your recommendation (10/10!). If you ever need anything, we’re here to help."
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Dennis Nordstrom

June 2, 2026

5  out of  5
rating by Dennis Nordstrom
"Dawn, was very helpful with my questions and clarified in details to my satisfaction."
We responded:
"Hi Dennis, thank you for taking the time to leave a review. We’re glad Dawn was very helpful and answered your questions clearly to your satisfaction. Thanks again for choosing State Farm.

"
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Michael Powell

May 22, 2026

5  out of  5
rating by Michael Powell
"This agent is great. What ever our insurance need, Jessica has all the answers. Right now, 4 vehicles, two trailers, everything insured with Jessica state Farm. I can stop at her office and pay in person, WHAT!! Yes, in person attention."
We responded:
"Thank you, Michael! We’re so glad to hear you’ve had a great experience with Jessica and that everything is working smoothly for your 4 vehicles and two trailers. We truly appreciate your kind words about having answers and the option to stop by and pay in person. Customer convenience matters. If you ever need anything else from us, we’re here to help!"
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Kelly Rhoden

May 20, 2026

5  out of  5
rating by Kelly Rhoden
"Sara and Elise have both been amazing. Please recognize them both for taking such great care of me. Well done girls!!!"
We responded:
"Hi Kelly, thank you so much for the wonderful review! We’re thrilled to hear Sara and Elise took great care of you. We’ll be sure to recognize them both for their excellent service. We appreciate your support and look forward to seeing you again! 😊"
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Kara Ward

May 14, 2026

5  out of  5
rating by Kara Ward
"Sarah at the the Milton, Fl office was absolutely the sweetest. Going through a little life bump in the road and she was able to help me jump this particular hurdle. I appreciate her so much!!"
We responded:
"Thank you so much, Kara Ward! 🌟 We’re thrilled to hear Sarah was such a wonderful help. We truly appreciate your kind words. If you need anything going forward, we’re here for you!"
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Jodi Dubose

May 14, 2026

5  out of  5
rating by Jodi Dubose
"Dawn was fantastic! She helped me lower my homeowners insurance by over $1,000 and handled it so quickly. Was a very easy process doing business with her and the Jessica Scallan Agency!"
We responded:
"Hi Jodi! Thank you so much for the 5-star review! 🌟 We’re thrilled to hear Dawn was able to help you lower your homeowner's insurance by over $1,000 and that the process was quick and easy. We truly appreciate your trust in the Jessica Scallan Agency. Please don’t hesitate to reach out anytime!"
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Randy G Wheeler

May 8, 2026

5  out of  5
rating by Randy G Wheeler
"I worked with Jessica today and only called to ask a question about a text I received. Glad I did because the she helped me out. It’s not that she asked me a hundred questions. She just simply helped me save some money on my account which anyone and everyone could always save here and there. She was not rude, pushy, and didn’t try to sell me anything extra outside of just simple questions about my car insurance and possible life coverage that I may want or don’t want. I think State Farm has a great agent working for them and maybe some people may learn a few things about phone adequacy from this young lady. Thank you very much and I hope you have a great afternoon and weekend."
We responded:
"Hi Randy, thank you for the great 5-star review! We’re so glad you reached out with your question and that Jessica was able to help you sort through the text and find ways to save on your account. We also appreciate your kind words about her being helpful, respectful, and focused on your coverage needs without any unnecessary pressure. Thanks again, and we hope you have a wonderful afternoon and weekend! 😊"
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Judi Pannell

May 8, 2026

5  out of  5
rating by Judi Pannell
"Absolutely stellar customer service from Sarah Kozar at Jessica Scallan, State Farm Insurance Agency!!
She is very friendly, knowledgeable and willing to work with you on your time schedule.
She straightened out everything on our auto policies, made sure we had the coverage and documents we needed in a very timely fashion.
Give her a call......you'll be glad you did !!!"
We responded:
"Hi Judi, thank you for the wonderful 5-star review! We’re so glad Sarah Kozar at Jessica Scallan Insurance Agency was able to help you with your auto policies, make sure you had the right coverage and documents, and provide such friendly, knowledgeable service. Your recommendation means a lot to us. Give us a call anytime! 😊"
Profile photo of AND

AND

April 24, 2026

5  out of  5
rating by AND
"Excellent customer service and worked with me to get us the best rate with great coverage! Dawn was professional and very helpful!"
We responded:
"Thanks for the wonderful review! We’re so glad Dawn was able to help you find the best rate with great coverage, and that you felt well taken care of throughout the process. We truly appreciate your business and your kind words."
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HM

April 19, 2026

5  out of  5
rating by HM
"Alisha got us better coverage at a better rate and informed us of all our options! No pressure, no overselling. Jessica Scallan’s office has been an invaluable resource to our family for retirement planning and insurance. 10/10 would recommend."
We responded:
"Hi HM! Thank you so much for the 5-star review! We really appreciate you taking the time to share your experience.We’re glad Alisha was able to help you get better coverage at a better rate, and that you felt informed and never pressured. We’re also happy Jessica Scallan’s office has been a helpful resource for your family’s retirement planning and insurance needs."
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Shirley Powell

April 16, 2026

5  out of  5
rating by Shirley Powell
"I have always had great service with your Agency. Have had State Farm Ins for 40+ years. Have checked prices with other companies, but no one can come close to your prices because of long gevity."
We responded:
"Hi Shirley,

Thank you so much for the 5-star review! We’re really glad to hear you’ve had great service with our agency for 40+ years and that you’re getting such a great price. We truly appreciate your loyalty and the trust you’ve placed in us.If there’s ever anything you need, we’re always here to help."
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Leslie Austin

April 9, 2026

5  out of  5
rating by Leslie Austin
"Was very helpful and a joy to start a professional relationship with my insurance team at Jessica’s office. Thanks to Alicia for helping me with savings"
We responded:
"Hi Leslie! Thank you so much for the 5-star review! We’re thrilled to hear that you found our pricing reasonable and that Alisha helped you with savings. We truly appreciate your kind words and are glad you had a great experience starting your professional relationship with our team. If you need anything along the way, we’re here to help!"
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Jeremy Bondurant

April 8, 2026

5  out of  5
rating by Jeremy Bondurant
"Great person and quick service. Explained everything and went above and beyond."
We responded:
"Thanks so much for your 5-star review, Jeremy! We’re glad you felt taken care of. Our goal is to provide great value, fast service, and clear explanations every step of the way. We really appreciate your business!"
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Brian Herbert

April 6, 2026

5  out of  5
rating by Brian Herbert
"Absolutely fantastic group of people who are responsive and will get you a great rate! Highly recommend!!!!’"
We responded:
"Hi Brian,

Thank you so much for your kind words and recommendation! We’re thrilled to hear that you had a great experience with our team and found a fantastic rate for your vehicle insurance. Providing responsive and helpful service is our top priority, and your feedback means a lot to us.

If you ever need assistance again, don’t hesitate to reach out!"
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Gina Noble

March 31, 2026

5  out of  5
rating by Gina Noble
"State Farm offers more than Home, Auto and Life Insurance. My contact is Elise Cason, she has so much knowledge and experience about what State Farm offers. Elise will help anyone at any age figure out what they can afford or what is best for your needs.

All calls are free and you will be surprised at your savings!!!"
We responded:
"Thank you for your thoughtful review, Gina! We’re glad to hear you found our pricing reasonable and that Elise was able to share her knowledge and help you explore what State Farm offers. We truly appreciate you trusting us with your auto and life insurance needs!"
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Daynan Sharp

March 31, 2026

5  out of  5
rating by Daynan Sharp
"Elise has given me amazing service and has always found the best coverage and deals for me !"
We responded:
"Hi Daynan, thanks for the great review! Elise is awesome at finding the best coverage and deals, and I’m glad she could help you out. We’re always here if you need anything else!"