
State Farm® Insurance Agent Jessica Scallan
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Candice Collins
March 20, 2025
"True Professionals in the industry! Such a breath of fresh air in the local agent pool to have an experience with Agent's that understand the business and customer needs. Elise Cason was incredibly resourceful and quick to gather information requested. Great team!"
"Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear that you found our team to be true professionals in the industry. Providing excellent service and understanding our customers' needs are our top priorities, and it’s wonderful to know that Elise Cason was able to assist you effectively. Your feedback is incredibly valuable to us, and it motivates us to continue delivering exceptional service. If you ever have any further questions or need assistance, please don’t hesitate to reach out."
Tammy Mondello Townley
January 2, 2025
"Dasha is the rudest person in this office. My niece had insurance there and she is of age but the changed her insurance for her step dad. My niece ask for a breakdown of charges and they couldn’t explain it and she ask to talk to a manager or someone above Dasha and she was told the person above her would tell her the same thing and told her no she couldn’t speak to another person but maybe look into another insurance company! Wow, talk about loosing customers quick, now the will not stop harassing her. So I’m saying to the state farm on woodbine road if you can’t stop harassing my niece Miriam Williams I “WILL” report the harassment to the sheriff’s office! And by the way, if anyone gets this same treatment, she went to Progressive and they were half as cheap with better coverage. So to Statefarm on Woodbine, maybe you should take etiquette lessons and get some experience from a better and more polite insurance company. Good for you Miriam Williams, I’m proud of you. You do not have to put up with this negativity from no one."
"Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience or distress that your niece, Miriam Williams, may have experienced during her interaction with our office. At our State Farm office on Woodbine Road, we strive to provide exceptional service to all our clients, and it is concerning to hear that we did not meet those expectations. We take all feedback seriously and will address the issues you have raised with our team to ensure such situations are handled more appropriately in the future. Thank you for your feedback, and we appreciate the opportunity to improve our services."
Carissa Ferguson
November 12, 2024
"Nic was able to get me a lower rate on car insurance than what I had previously & with more coverage! The whole process was smooth & easy. Thank you, Jessica & Nic, for an amazing, affordable experience!"
"Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear that Nic was able to secure a lower rate for your car insurance while providing more coverage. Our team, especially Jessica and Nic, strives to make the insurance process as smooth and easy as possible, and your feedback validates our efforts. We truly appreciate your business and are delighted that we could offer you an amazing and affordable experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out."
Britta Scruggs
August 28, 2024
"Ladies in there are super sweet and helpful"
"Thank you so much for your kind words! We are delighted to hear that you found our team to be super sweet and helpful. Providing excellent customer service is our top priority, and your feedback is greatly appreciated. We look forward to continuing to assist you with any of your needs. If there is anything else we can do for you, please don’t hesitate to reach out."
Mark Graver
July 9, 2024
"Sarah did an outstanding job explaining the coverage and the quote. I look forward to moving forward with our auto insurance needs with this agency. Thank you, Sarah, for your time!"
"Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Sarah did an outstanding job explaining the coverage and the quote. Providing clear and comprehensive information is something we strive for, and we’re glad Sarah could assist you effectively. We are excited to move forward with your auto insurance needs and are committed to continuing to provide you with excellent service. If you have any further questions or need assistance, please don’t hesitate to reach out."
Blanche Myers
May 31, 2024
"Daijah was very professional, and took care of all of my needs within a matter of minutes. I've been a client with Jessica .Scallan State Farm for a long time and they always take care of any issues I have. They are very helped ."
"Glad we were able to assist you and appreciate your continued business! Thank you!"
Sandra Lord
May 30, 2024
"If I could give half a star I would great local office people but as far as state farm goes I do not recommend they will settle claims against you an make your insurance go up even tho police report shows your innocence they don't care they jump to settle an don't take time to really investigate so highly do not recommend an I have recently had this happen to me an I been with them going on 6 years but I will be having a lawyer look into what they have done"
Wayne White
May 30, 2024
"Very professional and courteous service. Elise was outstanding in dealing with my insurance needs. Met and exceeded all my needs."
"I'm so happy to hear Elise was able to assist you! We appreciate your business and positive feedback!"
Deb Turley
May 23, 2024
"We recently met with Ashleigh Elise Cason at Jessica Scallan's Office to review our State Farm home & auto policies. Ashleigh is a very pleasant young lady and very knowledgeable. She went over each of our policies in great detail with us. Ashleigh answered all of our questions we had and gave us all of the info we needed. She is definitely a great asset to Jessica's team."
"Thank you! We truly enjoy having Elise on the team and glad she was able to assist you!"
Tyeshia Pegram
February 8, 2024
"Service with Jessica was wonderful. I explained what I was looking 👀 for and what type of budget I was working with and she was able to deliver. Highly recommend. Jessica is very knowledgeable."
"Thank you, Tyeshia! Always a pleasure!"
Shannon Gomes
February 4, 2024
"I have been with Jessica since we moved here 6 years ago.State Farm has always been proactive reviewing my accounts. I have Home and Auto coverage, pay monthly, and very reasonable priced. I highly recommend going to Jessica Scallan agency. One more bonus is they are located in Pace"
"Thanks Shannon! Our customers are like family!"
LINDA MCGEE
January 25, 2024
"Just got back from our yearly review. Since our finances have changed, we were told about ways to lower our payments & still get the coverages we need. The assistant agent was not only friendly and helpful but very knowledgeable. We highly recommend State Farm insurance (home & auto - which we’ve had for 53 years), but also this agent, Jessica Scallan, and her office staff."
"Thank you, Linda! Daijha is wonderful and I'm so glad she was able to assist you!"
Dr. Pete Kessler
January 12, 2024
"Fantastic individuals and Agents. Always able to assist with expert expertise and knowledge. Most highly recommended for all insurance requirements"
"Thank you, Dr. Kessler! We appreciate you!"
Matthew Cunningham
December 20, 2023
"Ashleigh was incredibly helpful shopping for a rate for homeowners and auto."
Jody Carpenter
November 30, 2023
"Daijha was so awesome at helping me with my policy. She went over each item and we found a change that I needed to make. She was so nice and very professional. Its nice to see younger people this professional because you dont see that very often these days."
"Thank you, I'm so glad Daijha was able to help you! We definitely appreciate and value Daijha."
Tony Kapusta
November 1, 2023
"Aimee is a true insurance professional who made a complex process feel effortless. Her expertise, clear communication, and personalized service were outstanding. She provided quick responses, tailored options, and demonstrated genuine care. Aimee's friendly approach made it a pleasure to work with her. I highly recommend her for anyone seeking insurance assistance. Thank you, Aimee, for your exceptional support!"
"Thank you! Aimee is valuable team member here and we are so glad she could assist you. We appreciate your business! "
Mark Hoegemann
October 23, 2023
"Kaitlyn did a great job in trying to find the best solution for me on my auto and umbrella. I would certainly recommend her when you get ready to review your insurance. Very nice job!!!!!!"
"Thank you, Mark! Kaitlin is a valuable team member, and we are so glad she was able to assist you. We appreciate your business!"
Candy Ferguson
September 29, 2023
"She was very helpful. Wonderful to talk to. We need more people like her that have that great customer service and she's got great customer service."
"Thank you! Our customers are family to us! "
Jeff Perritt
September 20, 2023
"Everyone was very nice and helpful. Thanks Kaitlyn"
"Thank you, Jeff! We certainly appreciate your business and glad you had a great experience with our team! "
Kelly Hill
September 19, 2023
"Me and my husband can't be more pleased with the service, compassion, caring, thoughtfulness ect... I could go on forever about Ms. Aimee Walker. It is now 7:48pm and she stayed to help us get everything even though your office closed at 5:00pm and Ms. Aimee is going to help finish the process in the morning with my current insurance. I really hope you guys know at State Farm how much she is dedicated to her work and how in my book SHE is irreplaceable THANK YOU SO MUCH MS.AIMEE OH lol she really deserves a raise she is a diamond in the rough!!!!"
"Thank you so much! We appreciate your business and are so glad to hear that Aimee has brightened your day the way she brightens ours! "
Theresa Warren
September 1, 2023
"Good morning I'm very very satisfied with Amie with State Farm she was awesome with listen , explaining as well as very friendly thank you State Farm And yes I will be glad to tell others"
"Thank you, Theresa! We love the opportunity to meet and assist such lovely people as yourself! "
Earl Jackson
August 28, 2023
"Jessica was very professional, as well as kind. She help make my transition to State Farm very easy. Job well done Jessica!!"
"Thank you so much Earl! It was my pleasure!"
Jeanne Garrett
August 22, 2023
"Very fast and efficient service"
"Our pleasure Jeanne! Let us know if we can help you with anything else! "
Cecele Hall
August 18, 2023
"Thank you Aimee Walker. You were very professional in your dealings with me; personable and engaging. Thank you for your patience and time you took to explain and complete the process. We need more agents like you. Thank you for caring."
Stephen Merrifield
August 10, 2023
"Outstanding customer service Aimee was an absolute pleasure to work with! Thank you so much for your professionalism and awesome attitude!"